Euro Car Parts is a renowned brand in the automotive industry, offering high-quality car parts and accessories. With a strong presence in the market, Euro Car Parts has gained a reputation for its extensive range of products and exceptional customer service. The brand prides itself on providing reliable and durable car parts at competitive prices, ensuring that customers can find everything they need to maintain and enhance their vehicles. With numerous locations across the country, Euro Car Parts makes it convenient for customers to access their products and expert advice. Whether it's batteries, brakes, filters, or any other car component, Euro Car Parts is dedicated to meeting the diverse needs of car owners. Trustworthy and dependable, Euro Car Parts has become a trusted name in the automotive industry.
Amenities and More
- Service options
- Delivery
- In-store shopping
- Same-day delivery
- Payments
- Credit cards
- NFC mobile payments
Reviews
Spoke to a lovely lady named Sam on the phone regarding a recent battery purchase which became faulty. She located a copy of my receipt. ( I'd lost mine). She met me at the counter and arranged the exchange for new battery. Excellent customer service. She was smiling and keen to help from start to finish. Definitely an asset to Euro Carports.
I had to lose 30min waiting in the queue just for one cable , only one lady was on the till, and instead the guy from de desk to come and help , he just sat in front of the computer doing nothing, very disappointed.
Had to get a new battery and checked on the website it was available it was placed the order, and within an hour, it was available and I collected it very quickly, young lady who served was quick and polite.
It's very good for click & collect
I order a part. Gave the brand i wanted and the part number . Ezplained it was for a competition vehicle. So must be. Told yrs no problem it would be there in the morning. Ive been to collect.
Only to be given a cheaper alternative. No. Not what i order.
Told waste of time.
Popped in as my battery went flat 20 mins walk away, the staff were extremely helpful - honestly some of the best counter service I’ve ever had. They helped and waited patiently while I researched exactly what I needed for my vehicle, and then quickly found it and offered to accept a return if it wasn’t suitable.
Bought a new battery for my car. Got it home, installed it. Just enough power to activate the central locking. When I called them. They laughed and hung up the phone!
Purchased a headlamp. Ordered online Thursday directly through Euro car parts website, simple enough. Collected item from Guildford next day Friday morning, worked well. When handing the part to the garage later that Friday they noticed that the item had a number of cracks in the casing and rejected the item. Contacted Euro car parts (the depot where I collected it from, Guildford) they sorted out a replacement, that was fine, collected the replacement Saturday. However, as I'd now missed my slot Friday at the garage due to the damaged part I found myself not able to get my car back into a garage until the following Wednesday. Had the item been checked before leaving with me the first time this could have been avoided. This massively inconvenienced me as the car is used for early morning deliveries daily when its dark and as a result of the part not being of suitable quality meant we had to reach out to our customers and inform them that their deliveries will be later than usually, fortunately we have amazing customers which were very understandable.
*Quality control from Euro car parts Guildford was on this occasion lacking.
Always a queue, even for online orders! Staff polite enough though!
Location
Hours
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Monday
08:00 AM - 06:00 PM
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Tuesday
08:00 AM - 06:00 PM
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Wednesday
08:00 AM - 06:00 PM
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Thursday
08:00 AM - 06:00 PM
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Friday
08:00 AM - 06:00 PM
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Saturday
08:00 AM - 04:00 PM
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Sunday
10:00 AM - 04:00 PM
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